The Dialog Google Solutions Practice specialises in state of the art Maps, Search, Collaboration and Storage solutions for Enterprise, Federal Government, State Government and Defence. Assisting clients with adoption and integration of Google's leading Maps for Work, Search for Work, Drive Unlimited storage and Collaboration platforms.
Dialog Information Technology employs over 1,400 consultants nationally and has offices in every major Australian city. The Google Premier Partner badge recognises partners who excel with Google solutions implementations. Their businesses are healthy, their customers are happy and they exhibit Google best practices. Dialog is proud to be a Google for Work Premier Partner in the Australasia Region. (Australia, New Zealand, Oceania and southern Asia)
We use credentialing as a way for personal development to meet Google’s Partner Program standards . A credential is a great way to demonstrate our skills in Google for Work and advance our knowledge of the Google Product Suite. Previously, Google used certification to demonstrate competency of Partners by completing online, proctored exams. Credentialing is a much more ‘Googley’ way to demonstrate skill sets. Individual credentials are specific to a job role and product, allowing you to specialise in an area and demonstrate expertise. Each credential has different badges of completion, awarded upon different levels of knowledge and success these are;
As Premier Partners, the Dialog Google Solutions Practice is required to hold a specific range of credentials so that our team can support you with the best knowledge available. These credentials include; Google Sales, Google Support, Marketing, Google for Education and Google for Work Deployment.
The Google Apps Certified Deployment Specialist and Google Search Appliance Qualified Deployment Specialist Programs are designed for IT professionals with knowledge, skill and experience. The programs both have a large number of prerequisites ensuring that only those who need the credentials and are properly prepared for it, can complete them. Topics covered within the programs include;
This program improves specialists so they can work to their full potential deploying or assisting to deploy the Google technologies.
The Google Support Credentials, Google Apps Support, Customer Service Manager and Google Apps Certified Administrator, give the best training and preparation for giving support and handling customer’s issues. The credentials include how to provide technical support for small and medium sized businesses, the do’s and don’ts of customer service and support, how best to handle difficult situations and how to troubleshoot issues with Google Apps such as;
The Google Support Credentials are an important way of standardising Google Apps support, customer service, and Google Apps administration internationally. These credentials are our way to ensure the support you receive is the best it can possibly be.
Google for Education is a completely free suite of communication and collaboration tools for students and teachers, including Google Apps like; Docs, Slides, Sheets, Calendar, Gmail, Drive, Classroom, and more. The Google for Education credentials include;
These credentials teach users many important skills and techniques for marketing, using Apps, and most importantly how to make the most all the resources available. It also teaches basic technical support so users can troubleshoot problems quickly and continue with their work.
The Google Sales Credentials, Google Sales and Google Sales Engineer, enables our Account Executives and Sales Engineers to successfully sell Google Apps, Maps and Search by arming them with the best knowledge in these markets;
and Provide you with extra resources if you are considering a Google solution
These credentials ensure you receive the right solution for your needs.
The Google Marketing Credential contains all three levels; Know It, Show It and Share It, to make marketing managers the best they can be. The credential includes;
This credential ensures every marketing campaign, of any size, is successful in its goals.