Dialog is one of the first RingCentral partners for the Australasian Market and can now provide this leading Cloud Communications platform to our customers.
RingCentral is a global provider of cloud-based business unified communications and collaboration solutions (UCC). Providing increased flexibility and cost-effectiveness, RingCentral’s platform offers much more than traditional office phone systems, VoIP business phone service, or virtual PBX. It is a comprehensive platform of features that unify voice, business messaging, team messaging and collaboration, conferencing, video meetings, webinars, contact centre, and fax, empowering today’s mobile and distributed workforces to be connected anywhere and on any device.
A few reasons why RingCentral is the leading cloud communications and collaboration solution:
For over a decade, RingCentral has invested in building the most advanced cloud communications platform in the market, so you can confidently move your communications to the cloud.
Core Commitment to Reliability RingCentral's cloud-based technology was built from the ground up to deliver carrier-grade reliability for your business communications. Their distributed, redundant network routes calls dynamically around broken links, while redundant data centres and production environments ensure continuity during outages. They relentlessly focus on delivering quality of service with smart call routing and 24/7/365 monitoring of quality metrics across all modes of communications. RingCentral stands by their commitment to reliability with a financially backed 99.999% service-level agreement for qualified customers.* * Available upon request to customers with 100 or more users, subject to contracts being agreed. |
RingCentral's enterprise-grade security is architected to protect your data and your communications. Communications are encrypted between all endpoints no matter what device you are using. Their redundant network and infrastructure are protected with multiple layers of physical and logical security, and our data centres are audited regularly to ensure compliance with SSAE 16, PCI-DSS level 3, and ISO 27001 standards. Analytics-based, automated fraud detection and mitigation provide you with the peace of mind you need for your business. |
RingCentral's global private backbone allows for single reliable connectivity independent of a local broadband provider. With their Direct Connect you receive OTT internet access through a variety of vendors of your choice. Throughout the communications platform they architected, RingCentral provides end-to-end quality of service, deploying state-of-the-art technology like Opus and HD audio and video. Their Professional Services team provides a variety of services to plan, design, integrate, and transition your communications infrastructure. They also offer dedicated on-site deployment to ensure a no-downtime, worry-free transition to the RingCentral system. |
Innovative, enterprise-grade communications solutions should not be complex to implement. RingCentral built their applications with the user experience in mind at every step. Whether you are an administrator configuring the system or adding a line, or a business user changing your message settings, their apps are designed with the user in mind. The results? Empowered customers through an intuitive, easy to navigate, and obsessively consistent multi-device experience. |
Integrations and APIs RingCentral was built as an open platform with easy-to-use APIs and SDKs so you can seamlessly integrate business communications into your key business processes. Their pre-packaged integrations with CRM, G Suite, Office, and other business applications allow you to automate workflows, drive efficiency, and gain deep insight from communications data. RingCentral's enterprise-grade, open platform allows you to innovate and tailor your communications systems to your unique environment. |
The RingCentral solution is easy to implement, and many customers go live in no time. Their Professional Services organisation provides you with a direct resource to support you every step of the way. If you are planning a more complex implementation, their team can do the work for you. |
Value for Money Above all else, the RingCentral Cloud Communications solution brings this World-leading communications platform at a very competitive price. Removes the need for maintaining on-premise PABXs in your business locations, and provides a broad range of handset brands as well as a soft-phone option that liberates your organisation from the restrictions of a 'Bricks & Mortar' business. |
Seamless and advanced, RingCentral for Google allows businesses to work faster and smarter. RingCentral and Google address this need with a complete communications, collaboration, and productivity environment, where every employee in a distributed enterprise can work however they want and communicate in whatever mode they choose, on any device.
RingCentral for Google is a trusted solution recommended for G Suite by Google Cloud. RingCentral for Google (G Suite and Chrome Extension) brings a robust set of business communications capabilities to G Suite, including:
Dialog is the Google Cloud Premier Partner in Australasia. Delivering Google Maps, Cloud and G Suite licensing and solutions for many of the region's largest Corporations and Government Agencies. Dialog specialises in deploying and integrating Google technologies with legacy corporate systems and platforms for our clients, providing scalable, robust and secure solutions that are popular with their users.
Email: google@dialog.com.au
Phone: 1800 290 788
Address: 35 Boundary Street
South Brisbane QLD 4101
Australia
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